22 January 2021

Do you need increased data on your mobile device to support home learning?

What’s on offer?

The Trust are taking part in a DfE scheme which temporarily increases data allowances for mobile phone users on certain networks in order to support home learning. The networks involved are:

  • EE;
  • O2
  • Sky mobile;
  • Tesco mobile;
  • Three;
  • Virgin Mobile;
  • Vodaphone

This offer is made so that disadvantaged children and young people can access remote education when their face-to-face education is disrupted and they do not have access to broadband at home.  Not all of these network providers will offer upgrades to Pay As You Go (PAYG) customers but we can still ask.

The Trust will request mobile data increases on behalf of families for disadvantaged children and young people in Years 3 to 6 who are not able to attend school due to national lockdown restrictions. Families must meet all of these criteria:

  • they do not have fixed broadband at home (‘dongles’ do not count as these will only run for one device)
  • they cannot afford additional data for their devices;
  • they are experiencing disruption to their face-to-face education;
  • they do not have a wireless hotspot previously provided by the Trust.

If you meet all of these criteria and would like the Trust to apply for a temporary increase to your data allowance on your behalf then we need some information from you.  Please click here and complete the form required.

**Please note – privacy notice**

1. For the purposes of data protection, we need to let you know that the Department for Education (DfE) is running the Mobile Network Offer through schools and their trusts or local authorities;

2. If the offer is taken up by an adult account holder, and the form completed, the Trust will share the account holder’s name and mobile phone details with the DfE, who will share these with the relevant mobile network operator;

3. The mobile network operator will use that information to increase the data available for the account holder’s mobile device, as long as they qualify for the offer;

4. Only the adult account holder’s personal data shared with their mobile network operator for the purposes of the offer. No names of children or other adults, other than adult account holder, are shared with the DfE or the mobile network operator;

5. No personal information will be shared with the DfE if you do not want to take up the offer;

6. If you want to know more about how your personal information will be used before you take up the offer, this can be arranged;

7. If you decide to take up the offer, you’ll get a text message from the Department for Education with more information about your data protection rights.

Published on 22nd January, 2021

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